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Terms of Service

Last Updated: February 16, 2026

These Terms of Service (“Terms”) govern the use of services provided by Legion Home Services LLC (“Company,” “we,” “us,” or “our”). By scheduling services, requesting estimates, submitting payment, or communicating with us (including by phone, text, or email), you agree to these Terms.

Services

Legion Home Services provides professional handyman, property maintenance, and repair services by appointment only. Services may include preventive maintenance, repairs, installations, inspections, and related work as requested by the client.

Estimates & Pricing

  • Estimates are provided when possible and are based on visible conditions at the time of evaluation.

  • Pricing may change if additional work is requested or if unforeseen conditions are discovered.

  • Any changes to scope or pricing require client approval before work proceeds.

  • Flat-rate pricing applies only to the specific scope described.

Deposits & Payment Terms

  • For projects over $1,000, a one-third (1/3) deposit is required before work is scheduled.

  • The remaining balance is due upon completion unless otherwise agreed in writing.

  • Projects under $1,000 are typically paid in full at completion.

  • Property management clients may be eligible for NET 30 terms with prior approval.

All payments are invoiced through Jobber. Failure to remit payment may result in service suspension, collection efforts, or late fees where permitted by law.

Cancellations & Rescheduling

  • Cancellations or rescheduling require at least 24 hours’ notice.

  • Late cancellations or no-shows may result in a service fee or forfeiture of deposit.

  • Delays caused by lack of access, utilities, or site readiness may require rescheduling and additional charges.

Client Responsibilities

Clients agree to:

  • Provide safe and reasonable access to the property

  • Ensure utilities (water, power, gas) are available as needed

  • Secure pets and remove personal items from work areas

  • Disclose known issues that may affect the work

Workmanship Warranty

We warrant our workmanship for a reasonable period following service completion.

This warranty does not cover:

  • Pre-existing conditions

  • Normal wear and tear

  • Manufacturer defects

  • Client-supplied materials

  • Damage caused by misuse, neglect, or acts of nature

Manufacturer warranties apply where applicable.

Limitations of Liability

To the fullest extent permitted by law, Legion Home Services LLC shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid for the specific service performed.

Communication & Messaging Consent

By providing your phone number or email address, you consent to receive communications from us related to:

  • Scheduling and confirmations

  • Service updates

  • Invoices and payment notices

  • Customer service follow-ups

Message and data rates may apply. You may opt out of non-essential communications at any time.

Right to Refuse Service

We reserve the right to refuse or discontinue service for unsafe conditions, non-payment, abusive behavior, or situations beyond our professional or legal scope.

Governing Law

These Terms are governed by the laws of the State of Tennessee.

Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of the current version.

Privacy Policy

Privacy Policy

Last Updated: February 16, 2026

Legion Home Services LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

We may collect personal information including, but not limited to:

  • Name

  • Phone number

  • Email address

  • Physical address

  • Billing and payment information

  • Service details and communications

  • Photos or documentation related to services performed

Information is collected when you:

  • Request an estimate or service

  • Communicate with us by phone, text, email, or website forms

  • Receive or pay an invoice

  • Engage with our website or digital communications

How We Use Your Information

We use your information to:

  • Schedule and perform services

  • Communicate regarding appointments, updates, and invoices

  • Process payments and maintain records

  • Improve customer service and operations

  • Comply with legal and regulatory requirements

We do not sell or rent your personal information.

Text Messaging & Communications

By providing your phone number, you consent to receive service-related communications, including:

  • Appointment confirmations and reminders

  • Service updates

  • Invoices and payment notifications

  • Customer support communications

Message and data rates may apply. You may opt out of non-essential messages by replying STOP or contacting us directly.

Sharing of Information

We may share information only as necessary with:

  • Service providers (e.g., Jobber, payment processors)

  • Contractors or vendors involved in fulfilling services

  • Legal or regulatory authorities when required by law

All third parties are required to safeguard your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Website Analytics & Cookies

Our website may use cookies or analytics tools to collect non-identifying information such as browser type, pages visited, and general usage patterns to improve website performance and user experience.

You may disable cookies through your browser settings.

Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Maintain business and financial records

  • Comply with legal obligations

Your Rights & Choices

You may:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of information where legally permitted

  • Opt out of non-essential communications

Requests may be submitted using the contact information below.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised date.

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